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GOOGLE PLAY STORE REFUND HOW TO
GOOGLE PLAY STORE REFUND ANDROID

There’s no more easy, automated refund option. This prevents people from continually refunding and repurchasing apps to avoid paying for them.Īfter the two-hour refund period is up, that’s it. If you buy the app again in the future, you won’t be able to refund it - that second purchase is permanent.

GOOGLE PLAY STORE REFUND ANDROID

Note that you can only do this once for each Android app or game. The app purchase on this page will now read “Cancelled”. Google Play will refund you your money and uninstall the app from Android device. If it’s been less than two hours since you purchased the app, you’ll see a “Refund” button. Don’t know where to start? Check out our exclusive stories, reviews, how-tos, and subscribe to our YouTube channel.To do this, open the Google Play app on your Android device, tap the menu button, and tap “My account”. Be sure to check out our homepage for all the latest news, and follow 9to5Mac on Twitter, Facebook, and LinkedIn to stay in the loop. You’re reading 9to5Google - experts who break news about Google and its surrounding ecosystem, day after day. Just remember that if you buy an app that you’ve refunded in the past, you won’t get to refund it ever again. In my case, the Minecraft refund happened almost immediately, without the need to speak to a human.

I paid for an app, but I want a refund.

If you have the Google Assistant and your phone is set to US English, you can use one of the following phrases to initiate a refund: Or, just ask the Assistant for a Google Play Store refund The actual refund may take a while, depending on your bank or payment method, but it will come back eventually. In this case, the confirmation email arrived almost immediately. If Google’s system flags your request for review, it could take a while. Hit that submit button and hope you’ll get your money back! 8. Then I had to fill in more detail about why I wanted the refund, after reading the terms and conditions, of course. Some users may apparently also see a direct refund button pop up here, but in my case, that didn’t happen. Now you’ll see “Report a Problem” pop up. You’ll probably have to swipe left to see it, but on the far right of the app entry, you’ll see three dots stacked vertically. Then, on the Account page, tap “Order history”. On this page, you need to tap the little “hamburger” (three horizontal lines) to open up the menu. Most people will already be logged in, but if you aren’t, be sure to do so first or you can’t proceed. Now all you have to do is navigate to the page. In this case, I’ll be using Google Chrome. On an Android phone, the first step is therefore to open up the mobile browser of your choice. Although this does mean you can request a refund from any device with a browser. The browser-based method is currently the only way. Google hasn’t put the option to request a refund for an app directly in the Play Store app.

GOOGLE PLAY STORE REFUND HOW TO

Here’s how to request a refund directly from your Android phone: Minecraft is a fine game! However, I already own it on iPad, Switch, and PC. So let’s go ahead and buy an app we don’t actually want, in the name of science.įirst, let’s pick a game to buy. For example, you have a seven-day window for content you haven’t started watching yet. The rules for other types of content, such as movies, is a little different. Any longer than that and you’ll have to take it up with the developer of the software. According to Google, the refund window for Apps is 2 hours. You should really make a point of reading Google’s refund policy so that you aren’t surprised should a given refund request be denied.įor this tutorial, I’m going to buy an app and then request a refund shortly after. Well, when I say “lenient” that’s relative to how Apple does things.